The Pretty Dress Company aims to deliver your order as quickly as possible. Orders placed before 1pm, Monday to Friday will generally be despatched the same day, however during busy periods this is not always possible so please allow 1-2 days for despatch when placing your order. We send all our orders via a signed for delivery service to ensure we have proof of delivery.
Once despatched your order should be with you within 1-5 working days depending on your location. However sometimes delays may occur which are beyond our control.
Should you urgently require your order please contact us for additional delivery options.
The courier companies we use may change from time to time to ensure we are providing you with the best service.
UK Mainland via DPD £5.95
Northern Ireland via DHL £5.95
Europe & Ireland – via FedEx or DHL
Orders up to £149.99 £15.95
Orders from £150 to £449.99 £18.95
Orders over £450 £24.95
International - via FedEx
Orders up to £149.99 £28.95
Orders over £150 £31.95
Any customs or import duties are levied once a package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Please note that delays can occur in customs and these delays are beyond our control.
Change of delivery address
When placing your order you have an option to stipulate your delivery address. Should you need to change your delivery address please contact us as soon as possible. We are unable to change a delivery address once an order has been despatched.
Should you have any queries about the delivery of your order please do not hesitate to contact us.